Current openings in Hotel Management
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General Manager
6 days agoGeneral Manager
Job Description
The General Manager (GM) is the highest-ranking executive in a hotel, responsible for overseeing all aspects of its operations. Their primary goal is to ensure the hotel runs efficiently, delivers a high level of guest satisfaction, and achieves financial success.
Key Responsibilities
- 1. Provide leadership and direction to department heads and staff.
- 2. Develop and execute strategic plans to meet business goals.
- 3. Oversee financial management, including budgeting and revenue generation.
- 4. Ensure compliance with safety, health, and licensing regulations.
- 5. Handle guest concerns and complaints, striving for resolutions.
- 6. Build and maintain positive relationships with guests, employees, and stakeholders.
- 7. Monitor market trends and competition to make informed decisions.
- 8. Uphold the hotel's brand standards and reputation.
Qualifications and Skills
- 1. Bachelor's degree in Hospitality Management or a related field (Master's preferred).
- 2. Extensive experience in hotel management, including leadership roles.
- 3. Strong financial acumen and budgeting skills.
- 4. Excellent interpersonal and communication skills.
- 5. Problem-solving and decision-making abilities.
- 6. Knowledge of industry trends and market dynamics.
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Front Office Manager
6 days agoFront Office Manager
Job Description
Front Office Managers are responsible for the smooth operation of the hotel's front desk and guest services, ensuring guests have a positive check-in and check-out experience.
Key Responsibilities
- 1. Supervise front desk staff, including training and scheduling.
- 2. Assist with guest check-ins and check-outs, handling any issues that arise.
- 3. Manage reservations and ensure room assignments are accurate.
- 4. Maintain guest accounts, process payments, and handle billing inquiries.
- 5. Oversee concierge services, providing information and assistance to guests.
- 6. Monitor and ensure the cleanliness and organization of the lobby and front desk area.
- 7. Collaborate with other departments to ensure guest needs are met.
Qualifications and Skills
- 1. Bachelor's degree in Hospitality Management or a related field (preferred).
- 2. Previous experience in front desk or guest services roles.
- 3. Proficiency in hotel management software and reservation systems.
- 4. Excellent communication and customer service skills.
- 5. Leadership and team management abilities.
- 6. Problem-solving and conflict resolution skills.
- 7. Attention to detail and organization.
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Housekeeping Manager
6 days agoHousekeeping Manager
Job Description
Housekeeping Managers are in charge of maintaining the cleanliness and overall appearance of the hotel's guest rooms and public areas, ensuring that they meet or exceed guest expectations.
Key Responsibilities
- 1. Manage housekeeping staff, including hiring, training, and scheduling.
- 2. Develop and implement cleaning standards and procedures.
- 3. Coordinate room assignments and prioritize cleaning schedules.
- 4. Monitor inventory and order cleaning supplies.
- 5. Inspect rooms to ensure they meet quality and cleanliness standards.
- 6. Handle guest housekeeping requests and complaints.
- 7. Collaborate with maintenance and front office teams for efficient room turnover.
Qualifications and Skills
- 1. Previous experience in housekeeping or cleaning management roles.
- 2. Knowledge of cleaning standards and procedures.
- 3. Leadership and team management abilities.
- 4. Attention to detail and high cleanliness standards.
- 5. Effective communication and problem-solving skills.
- 6. Ability to work well under pressure.
- 7. Time management and organizational skills.
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Food & Beverage Manager
6 days agoFood & Beverage Manager
Job Description
Food and Beverage Managers oversee the hotel's dining outlets, including restaurants, bars, and room service. Their role is to ensure that guests receive high-quality food and beverage services.
Key Responsibilities
- 1. Develop menus, pricing, and promotional strategies.
- 2. Manage restaurant and kitchen staff, including hiring and training.
- 3. Monitor food and beverage quality and presentation.
- 4. Control inventory, order supplies, and manage costs.
- 5. Ensure compliance with health and safety regulations.
- 6. Handle customer feedback and resolve service issues.
- 7. Collaborate with the Sales and Marketing team to promote dining services.
Qualifications and Skills
- 1. Bachelor's degree in Hospitality Management or a related field (preferred).
- 2. Previous experience in food and beverage management roles.
- 3. Knowledge of culinary and beverage trends.
- 4. Leadership and team management abilities.
- 5. Strong financial acumen and budgeting skills.
- 6. Customer-focused mindset and excellent communication skills.
- 7. Problem-solving and conflict resolution abilities.
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Sales & Marketing Manager
6 days agoSales & Marketing Manager
Job Description
Sales and Marketing Managers are responsible for driving revenue by promoting the hotel's services and attracting guests. They play a vital role in building the hotel's brand and reputation.
Key Responsibilities
- 1. Develop and execute marketing strategies and campaigns.
- 2. Manage sales teams, set targets, and track performance.
- 3. Identify and cultivate relationships with corporate clients and travel agencies.
- 4. Analyze market trends and competitors to make pricing and marketing decisions.
- 5. Prepare sales forecasts and budgets.
- 6. Collaborate with other departments to create packages and promotions.
- Monitor online reviews and social media presence to maintain the hotel's image.
Qualifications and Skills
- 1. Bachelor's degree in Marketing, Business, or a related field (preferred).
- 2. Previous experience in sales and marketing roles, preferably in the hospitality industry.
- 3. Knowledge of marketing strategies and trends.
- 4. Strong sales and negotiation skills.
- 5. Analytical and data-driven mindset.
- 6. Excellent communication and presentation skills.
- Creativity in developing marketing campaigns.
- Proficiency in digital marketing and social media management.
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