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General ManagerGurugram
6 days agoGeneral Manager
Overview
The General Manager (GM) is the highest-ranking executive in a hotel, responsible for overseeing all aspects of its operations. Their primary goal is to ensure the hotel runs efficiently, delivers a high level of guest satisfaction, and achieves financial success.
Job Description
- 1. Provide leadership and direction to department heads and staff.
- 2. Develop and execute strategic plans to meet business goals.
- 3. Oversee financial management, including budgeting and revenue generation.
- 4. Ensure compliance with safety, health, and licensing regulations.
- 5. Handle guest concerns and complaints, striving for resolutions.
- 6. Build and maintain positive relationships with guests, employees, and stakeholders.
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Front Office ManagerGurugram
6 days agoFront Office Manager
Overview
Front Office Managers are responsible for the smooth operation of the hotel's front desk and guest services, ensuring guests have a positive check-in and check-out experience.
Job Description
- 1. Supervise front desk staff, including training and scheduling.
- 2. Assist with guest check-ins and check-outs, handling any issues that arise.
- 3. Manage reservations and ensure room assignments are accurate.
- 4. Maintain guest accounts, process payments, and handle billing inquiries.
- 5. Oversee concierge services, providing information and assistance to guests.
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Housekeeping ManagerGurugram
6 days agoHousekeeping Manager
Overview
Housekeeping Managers are in charge of maintaining the cleanliness and overall appearance of the hotel's guest rooms and public areas, ensuring that they meet or exceed guest expectations.
Job Description
- 1. Manage housekeeping staff, including hiring, training, and scheduling.
- 2. Develop and implement cleaning standards and procedures.
- 3. Coordinate room assignments and prioritize cleaning schedules.
- 4. Monitor inventory and order cleaning supplies.
- 5. Inspect rooms to ensure they meet quality and cleanliness standards.
- 6. Handle guest housekeeping requests and complaints.
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Food & Beverage ManagerGurugram
6 days agoFood & Beverage Manager
Overview
Food and Beverage Managers oversee the hotel's dining outlets, including restaurants, bars, and room service. Their role is to ensure that guests receive high-quality food and beverage services.
Job Description
- 1. Develop menus, pricing, and promotional strategies.
- 2. Manage restaurant and kitchen staff, including hiring and training.
- 3. Monitor food and beverage quality and presentation.
- 4. Control inventory, order supplies, and manage costs.
- 5. Ensure compliance with health and safety regulations.
- 6. Handle customer feedback and resolve service issues.
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Sales & Marketing ManagerGurugram
6 days agoSales & Marketing Manager
Overview
Sales and Marketing Managers are responsible for driving revenue by promoting the hotel's services and attracting guests. They play a vital role in building the hotel's brand and reputation.
Job Description
- 1. Develop and execute marketing strategies and campaigns.
- 2. Manage sales teams, set targets, and track performance.
- 3. Identify and cultivate relationships with corporate clients and travel agencies.
- 4. Analyze market trends and competitors to make pricing and marketing decisions.
- 5. Prepare sales forecasts and budgets.
- 6. Collaborate with other departments to create packages and promotions.
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Restaurant ManagerGurugram
6 days agoRestaurant Manager
Overview
Restaurant Managers are responsible for the overall operation of the restaurant, ensuring that it runs efficiently, provides excellent customer service, and achieves financial goals.
Job Description
- 1. Supervise restaurant staff, including servers, bartenders, and kitchen staff.
- 2. Develop and maintain service standards and operating procedures.
- 3. Manage reservations, seating arrangements, and waitlists.
- 4. Oversee food and beverage quality, presentation, and inventory.
- 5. Control costs, including labor, food, and beverage costs.
- 6. Handle customer complaints and ensure guest satisfaction.
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Waitstaff/ServerGurugram
6 days agoWaitstaff/Server
Overview
Waitstaff, often referred to as Servers, are the frontline service providers in a restaurant. They take orders, serve food and beverages, and ensure a positive dining experience for guests.
Job Description
- 1. Greet and seat guests, provide menus, and take orders.
- 2. Serve food and beverages, ensuring accuracy and presentation.
- 3. Answer guest questions, provide recommendations, and accommodate special requests.
- 4. Monitor guest needs and provide timely service throughout the meal.
- 5. Process payments and handle customer inquiries and concerns.
- 6. Maintain table settings and cleanliness in the dining area.
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BartenderGurugram
6 days agoBartender
Overview
Bartenders are responsible for preparing and serving a variety of beverages, including alcoholic and non-alcoholic drinks, in a bar or restaurant setting.
Job Description
- 1. Prepare and serve a wide range of drinks based on customer preferences.
- 2. Maintain a clean and organized bar area, including stocking supplies.
- 3. Interact with customers, take drink orders, and provide recommendations.
- 4. Check identification to verify the legal drinking age.
- 5. Handle cash and credit card transactions, process payments, and manage tabs.
- 6. Monitor bar inventory, order supplies, and control costs.
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Host/HostessGurugram
6 days agoHost/Hostess
Overview
Hosts and Hostesses are the first point of contact for restaurant guests. They welcome and seat guests, manage reservations, and ensure a smooth flow of customers in the dining area.
Job Description
- 1. Greet and welcome guests, providing a warm and friendly atmosphere.
- 2. Manage reservations, prioritize seating, and maintain waitlists.
- 3. Escort guests to their tables and provide menus.
- 4. Communicate with servers and kitchen staff to coordinate seating and service.
- 5. Handle guest inquiries and special requests.
- 6. Maintain cleanliness and organization in the reception and waiting areas.li>
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ChefGurugram
6 days agoChef
Overview
Chefs are the leaders of the kitchen and are responsible for planning menus, overseeing food preparation, managing kitchen staff, and ensuring the quality and consistency of food.
Job Description
- 1. Plan and create menus, taking into account seasonal ingredients and dietary preferences.
- 2. Supervise kitchen staff, including sous chefs, line cooks, and food prep workers.
- 3. Manage inventory, order supplies, and control food costs.
- 4. Oversee food preparation, presentation, and quality.
- 5. Maintain a safe and hygienic kitchen environment.
- 6. Create and adjust recipes to meet customer preferences and dietary requirements.
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HousekeeperGurugram
6 days agoHousekeeper
Overview
Housekeepers are responsible for cleaning and maintaining guest rooms, ensuring they are clean, comfortable, and meet the hotel's cleanliness standards.
Job Description
- 1. Clean and tidy guest rooms, bathrooms, and public areas.
- 2. Change bed linens, towels, and restock amenities.
- 3. Vacuum, dust, and sanitize surfaces to maintain cleanliness.
- 4. Report any maintenance issues or damages in guest rooms.
- 5. Follow established cleaning procedures and schedules.
- 6. Coordinate with the housekeeping manager for room assignments.
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Room AttendantGurugram
6 days agoRoom Attendant
Overview
Room Attendants are responsible for cleaning and preparing guest rooms for incoming guests, ensuring they are in excellent condition.
Job Description
- 1. Clean and prepare guest rooms, making beds and restocking amenities.
- 2. Ensure that rooms meet quality and cleanliness standards..
- 3. Report any maintenance issues or damages to the housekeeping department.
- 4. Collaborate with housekeeping staff for efficient room turnover.
- 5. Maintain cleanliness and organization of housekeeping carts.
- 6. Handle guest requests for additional amenities or services.
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ConciergeGurugram
6 days agoConcierge
Overview
Concierges provide exceptional guest services by offering information, making reservations, arranging transportation, and assisting with special requests. They serve as a resource for guests to enhance their stay.
Job Description
- 1. Greet and assist guests with inquiries and special requests.
- 2. Provide information about local attractions, restaurants, and services.
- 3. Make reservations for dining, entertainment, and transportation.
- 4. Arrange for guest transportation, such as taxis or airport transfers.
- 5. Handle guest luggage and provide assistance with check-in/check-out.
- 6. Maintain knowledge of current events and local activities.
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Event PlannerGurugram
6 days agoEvent Planner
Overview
Room Attendants are responsible for cleaning and preparing guest rooms for incoming guests, ensuring they are in excellent condition.
Job Description
- 1. Consult with clients to determine event objectives, budgets, and themes.
- 2. Develop event proposals, timelines, and budgets.
- 3. Source and coordinate event vendors and suppliers.
- 4. Oversee event details, such as decor, catering, and entertainment.
- 5. Ensure events run smoothly and troubleshoot any issues.
- 6. Stay current with event trends and industry best practices.
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Event CoordinatorGurugram
6 days agoEvent Coordinator
Overview
Event Coordinators work alongside Event Planners to support the planning and execution of events. They assist in various aspects of event logistics and client communication.
Job Description
- 1. Assist in event planning and budget development.
- 2. Coordinate vendor services, contracts, and payments.
- 3. Manage event schedules and timelines.
- 4. Communicate with clients and provide event updates.
- 5. Oversee setup and breakdown of event spaces.
- 6. Handle guest inquiries and registrations.
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Catering ManagerGurugram
6 days agoCatering Manager
Overview
Room Attendants are responsible for cleaning and preparing guest rooms for incoming guests, ensuring they are in excellent condition.
Job Description
- 1. Work with clients to plan catering menus and services.
- 2. Coordinate kitchen staff, servers, and bartenders.
- 3. Ensure food quality, presentation, and safety standards.
- 4. Manage catering budgets, pricing, and procurement.
- 5. Collaborate with event planners on logistics and timing.
- 6. Handle client inquiries, contracts, and billing.
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Sreekuttan K
Their team's deep understanding of the industry, combined with their innovative strategies, truly set them apart. They not only helped us overcome challenges but also identified untapped opportunities that have significantly increased our revenue.
Aditya Kumar
The personalized approach and exceptional communication throughout the process made us feel like we had true partners by our side. We've not only gained a consultancy firm but a long-term ally in our journey towards excellence.
Aman Gupta
If you're seeking a hospitality consultant that goes above and beyond, I wholeheartedly recommend Southy Hospitality. They have the expertise and passion to drive your business towards success and transformation."
Vikrant singh
Beyond the tangible results, their genuine passion for the hospitality industry shines through in everything they do. They've not only elevated our business but also rekindled our enthusiasm for providing exceptional guest experiences.